Walked in to buy flowers for a funeral and there were 4 women sitting on the couches and chairs and they couldn’t stop their conversation to help or at least acknowledge that I had came in. Rude
ABSOLUTELY HORRIBLE. I'VE HAD TWO INCORRECT ORDERS FROM THIS COMPANY. BOTH ORDERS THE OWNER TOOK ZERO RESPONSIBILITY FOR THE PROBLEM. SHE WAS NOT CONCERNED TO HELP HER CUSTOMER. SHE WAS ANNOYED AND DEFENSIVE TO THE SITUATION. MY HUSBAND SPENT 100 DOLLARS FOR ROSES AND LILLIY'S. I RECEIVED A CHEAP MIXED ARRANGEMENT. THE SECOND TIME I RECEIVED AMD ORDER FROM A GOOD FRIEND. THEY WERE SUPPOSED TO BE PINK ROSES WITH WHITE LILLIYS. AGAIN!!!!! I RECEIVED A CHEAP MIXED ARRANGEMENT. SHE DID NOT CARE ABOUT EITHER SITUATION. NO ACCOUNTABILITY. IN FACT SPECIFICALLY SAID TO ME I HAVE NO INTENTION TO FIX THE ORDER. I DON'T KNOW HOW THIS PLACE IS IN BUSINESS. THEIR GOOGLE REVIEWS ARE SOOOO BAD. NOW I KNOW WHY. PATHETIC PEOPLE
Find another Florist!!! This florist is the only one in Franklin and they act like it. These folks cancelled a flower delivery because we asked for more flowers. We were treated very unprofessionally and someone should open a Florist and put these people out of business!!!!! They are also EXPENSIVE!!! Update!-After canceling my flower order they tried to keep $6.00 of my refund. The actions of these people can only be described as PURE EVIL!!!!!!!
I tried this flower shop for prom flowers at the recommendation of others. My husband ordered both the corsage and the boutonniere for my son and his date. He picked them up this morning and I rushed down to see them. To say I am underwhelmed is an understatement. They are adequate and the whole two flowers (total from both arrangements) are fresh, but I guess they should be for the very premium price we paid. We will not be return customers.
Great prices and beautiful arrangements! ❤️
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