Although the food is always tasty here, the customer service varies from great to down right nasty. My family and I have frequented this restaurant for years, but more recently, Mona was quite rude to my husband and I, and I refuse to spend my money where the owner thinks it is acceptable to treat her patrons with anything other than respect, as we always treat her.
Jed Silva
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July 08, 2020
First time going here with my wife. Absolutely satisfied with the food and service. One of the best korean BBQ I have ever had! Outside of this it looked a tad bit run down. But once you enter inside it is actually really decorative and nicely theme. Definitely will be coming back again! This place will not disappoint you!
Daniel a
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August 02, 2020
The outside of the restaurant looks a bit run down, but the interior is very nice and homey. I ordered the dumplings and the bibambap, and everything came out absolutely delicious. The service was outstanding and the food came out very fast. I will be back for more food
e “e” IAm
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September 18, 2020
Traveled an hour to try Mona's, and did not disappoint. Great food and service. Gain a loyal customer and definitely worth the drive.
Bobbi P
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November 06, 2020
Horrible customers service. Don’t ever come here. She yelled at us for asking for more Kimchi and the vegetables.
Our Address
9921 Jefferson Ave, Newport News, VA 23605, USA
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Although the food is always tasty here, the customer service varies from great to down right nasty. My family and I have frequented this restaurant for years, but more recently, Mona was quite rude to my husband and I, and I refuse to spend my money where the owner thinks it is acceptable to treat her patrons with anything other than respect, as we always treat her.
First time going here with my wife. Absolutely satisfied with the food and service. One of the best korean BBQ I have ever had! Outside of this it looked a tad bit run down. But once you enter inside it is actually really decorative and nicely theme. Definitely will be coming back again! This place will not disappoint you!
The outside of the restaurant looks a bit run down, but the interior is very nice and homey. I ordered the dumplings and the bibambap, and everything came out absolutely delicious. The service was outstanding and the food came out very fast. I will be back for more food
Traveled an hour to try Mona's, and did not disappoint. Great food and service. Gain a loyal customer and definitely worth the drive.
Horrible customers service. Don’t ever come here. She yelled at us for asking for more Kimchi and the vegetables.