If I could give 0 stars, I would! I visited the Chesapeake location and it was an absolutely HORRIBLE EXPERIENCE! After placing an order, we were notified that the waiter would bring out fresh bread as soon as the bread was finished baking. Two other tables ended up receiving bread before us. We consumed a small salad and a small bowl of soup and even finished our drinks. We were overlooked by our waiter as if we didn't exist. The other cashier noticed my reaction to the experience and I told her that we couldn't endure the treatment any longer. After having enough, we decided that it would be best to leave and attempted to pay for what we had. She notified the manager and came out with a 60 dollar bill for the cost of our entire meal to include the food that we never received. She immediately started explaining that it wasn't her decision as if she already knew that it was wrong and the manager tried to set her up to deal with the situation. I had to go back and find the manager to speak with him about it and to my surprise, he called the police! He tried to explain that he was short staffed and that they were busy. He even told the police that I was trying to dine and dash! I ended up paying for the entire bill and told him that he could keep that food. I was not going to feed it to my kids after having a disagreement with him about the bill due to fearing that anyone could do anything to my food in the kitchen. I told the police officer that I would definitely be posting a review about my experience. The manager even tried to tell me that I could not do that and he was told that I have a first amendment right to do so. I will ABSOLUTELY NEVER GO BACK TO THE CHESAPEAKE LOCATION AGAIN! IT WAS HORRIBLE SERVICE!
One of my favorite Italian restaurants in all of the tidewater area. Be forewarned the portions are large. My wife ordered the lasagna which comes with soup/salad; she was filled by the house salad and ended up just taking the lasagna home. I had the chicken cacciatore and I had trouble finishing it because the house salad was so large. As always, it was a great meal and excellent service.
Always an enjoyable treat to dine here with family and friends. Fantastic Italian meals and great service. Recommend to anyone wanting an enjoyable dining experience.
Definitely feel like I paid for quantity, not quality. The carbonara sauce didn't have much flavor, the chicken was dry, and there wasn't much bacon. The portion was huge though, so I guess that's where the money went.
Excellent food, service and prices. A great find.
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