The Melting Pot

12233 Jefferson Ave Suite 3, Newport News, VA 23602, USA

About The Melting Pot

4.4 / 5

from reviews

Is this your business?

    Steven Siu
    -
    July 20, 2021

    Expensive for what you get. Food was pretty good but bear in mind you are cooking this yourself. Full course comes with cheese fondue, salad, selection of meats to cook, and chocolate fondue. Owner was kind enough to respond to my review and they raised a very good point. If I had gone just for the cheese or chocolate, this would have been five stars. Well... chocolate was great but I would have preferred more fruit to dip into it... dipping chocolate brownies into a chocolate sauce was a bit rich for my taste. I've raised my review to four stars. It is not cheap but you don't have to go for the full course, and as an experience it is definitely outside the norm.

    Michelle Adams
    -
    July 17, 2021

    Not overly crowded on a weeknight. Nice atmosphere. Waitstaff was knowledgeable and friendly. The food was delicious and well seasoned. There are plenty of options to find a cooking style you enjoy. The sauces for the meats are amazing as well. Not a place I would bring kids but great for a date night!

    Alfred White
    -
    June 24, 2021

    Everything was really good! Our server, even though he was new, was very welcoming and efficient. I would have given it five stars except that the frying oil cooking style was not the best choice. The food was seasoned very well, but the oil heated VERY quickly and some of our meats were undercooked.

    Shaunna Rineer
    -
    July 27, 2021

    Do not go here ! The hostess with the blue and black braids has a nasty attitude. She acted like our big party was an inconvenience for her. She was rude. I wasn’t even greeted the first thing out of her mouth is “do you have a reservation” I said yes for 9 people at 6. You could see the clear attitude on her face when I said my party number. She very rudely then said I can’t seat you until most of your parties here which I understand.... 6:01pm rolls around and she tries to cancel my reservation.. I had to show her the a gps that they were in there way. When finally everyone arrived The hostess actually said out loud “who wants to deal with this party” they ended up putting a waitress named Lauren in charge of our table. She was an amazing waitress. Unfortunately this place is too expensive and I will no longer be going back due to the lack of customer service shown by the Hostess with the blue and black braids

    Lacey Arvin
    -
    June 10, 2021

    We got the big night out... i put all our mushrooms in and was putting the last one in when i noticed a large clump of dirt. They didn't wash the mushrooms. I'm very concerned because that means it is safe to assume every patron before us ate unwashed dirty mushroom...possibly produce. We requested a new pot and did not eat any veggies from here. That is super dangerous and not proper food handling. Will not be eating here again. The food tasted good, but it isn't such a good taste when you are questioning if they are handling all of their food safely.

    The Melting Pot

    Our Address

    12233 Jefferson Ave Suite 3, Newport News, VA 23602, USA

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