This tile shop definitely wins versatility and customer service! They have amazing quality and looks on tiles its really unbelievable. The best tile selection in hampton roads with standard price. What got me to write this review is Tara's customer service. I love how they cut tiles for free here and Tara was beyond knowledgeable with the right cut for my tiles. She was very helpful and kind. She even cut my tiles herself. It came out perfect and the service was FREE! Impressive!
We are building a new house. Tara, the manager, and her folks have been absolutely terrific in helping us to pick out tile for our large custom home. Great prices, too, especially with the builder's discount offered.
We own a home in the beach, and went to purchase a large amount of tile with an installer that was recommended by their store. We were asked by the installer to call and pay for our tile by credit card, which we did. When I called and asked for a receipt, I was told we paid on the installers account and could not have a copy. We discovered the installer returned part of what we paid for, and the tile store refunded his account, not our credit card. Not good business practice.
Worked with Liz on backsplash for my kitchen. It was really great to have someone who knew exactly what they were doing and to help me make the best decisions. The other big box stores simply don’t offer this type of service and The Tile Shop is very competitive price wise.
The help and costumer service is incredible. I found exactly what I wanted and it was a amazing experience. I highly recommend this place. Who ever is running this place is the best
For more information on our listings, advertising, coupons, and mailers, please contact us today!