Terrific experience throughout. Went in for a replacement seat for a brand of bike they don’t even sell. They even offered to install it on the post and adjust free of charge. Everyone was so helpful I went back the next day and bought a bike. Everyone in the store is an experienced rider and very knowledgeable, but no one condescended to me or acted like I didn’t belong. 100% will only buy from these guys in the future.
My rear tire has eaten 6 tubes in 2 months. My hubby was able to pick me up from work and take me and the bike in 10 minutes before the store closed on a Monday. I fully expected to have to drop it off for service. I was extremely pleased that Tom was able to assess and service it right there and then. Thank you Tom, now I have minimal down time from my “trek” to work!
The staff at this location were very helpful. I brought in a half put together bike and they sent me home with a nicely finished bike. They were able to get me squared away in one full business day. I called around all bike shops in VB and they were not able to get my bike complete for 2-3 weeks. Trek was able to do it in a single day. Thanks again! They communicated with me via text as soon as my bike was ready to pick up.
Best bike store in Virginia Beach! Very knowledgeable and always happy to help even with crazy bikes. Love their service and you have your bike back fast. Would recommend them to anybody who loves biking.
Large selection of Trek Bikes inside. I somehow missed that it was a specific company but picked up quickly when we walked in and realized that's all they had. They can do your fit in the back so you get the right sized bike for you and they have a range of motorized as well as typical cycles for the more serious rider. Prices range from around $400-4000. A small amount of gear inside and race snacks but the bikes are the main thing they stock.
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